Leveringspolitik
Terms of delivery
Items ordered at ECHTE.dk can be delivered to an address in Denmark, Sweden, Germany, Belgium, Austria or Poland. Delivery times will depend on the country of delivery and the carrier used.
We deliver to private addresses or parcel shop. You must sign for the items on receipt/collection. You or someone else at the delivery address must sign for receipt, with binding effect for you. Please note that you carry the risk for items purchased after delivery.
When you have received the parcel, you should check the items. If the parcel and/or its content is/are damaged, you must contact our Customer Services department or the carrier immediately. If you wish to complain about faults and defects, you must notify us. See ‘Claims - defective goods’ below.
Dispatch
You can track your parcel via track & trace from its dispatch until its delivery.
We deliver the parcel to the address you entered on the webshop. If you are not at home when the carrier arrives, you can collect your parcel at the Post Office (depends on your local service).
Delivery cost and time
Denmark:
DKK 30 – 1-2 business days – Free shipping on orders over DKK 850
Sweden:
SEK 45 – 2-5 business days – Free shipping on orders over SEK 1.250
Germany:
€ 5 – 2-4 business days – Free shipping on orders over € 115
Belgium:
€ 5 – 2-5 business days – Free shipping on orders over € 115
Austria:
€ 5 – 2-4 business days – Free shipping on orders over € 115
Poland:
€ 5 – 4-6 business days – Free shipping on orders over € 115
Items ordered at ECHTE.dk can be delivered to an address in Denmark, Sweden, Germany, Belgium, Austria or Poland. Delivery times will depend on the country of delivery and the carrier used.
We deliver to private addresses or parcel shop. You must sign for the items on receipt/collection. You or someone else at the delivery address must sign for receipt, with binding effect for you. Please note that you carry the risk for items purchased after delivery.
When you have received the parcel, you should check the items. If the parcel and/or its content is/are damaged, you must contact our Customer Services department or the carrier immediately. If you wish to complain about faults and defects, you must notify us. See ‘Claims - defective goods’ below.
Dispatch
You can track your parcel via track & trace from its dispatch until its delivery.
We deliver the parcel to the address you entered on the webshop. If you are not at home when the carrier arrives, you can collect your parcel at the Post Office (depends on your local service).
Delivery cost and time
Denmark:
DKK 30 – 1-2 business days – Free shipping on orders over DKK 850
Sweden:
SEK 45 – 2-5 business days – Free shipping on orders over SEK 1.250
Germany:
€ 5 – 2-4 business days – Free shipping on orders over € 115
Belgium:
€ 5 – 2-5 business days – Free shipping on orders over € 115
Austria:
€ 5 – 2-4 business days – Free shipping on orders over € 115
Poland:
€ 5 – 4-6 business days – Free shipping on orders over € 115